Returns & Exchanges
At FLOAT-EH, we want you to love your style as much as we do, which is why we offer a 30-day window for returns and exchanges on all unworn items in original packaging. Our goal is to ensure you feel confident and comfortable in every piece you purchase from our collection.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Securely place the unworn fashion items with original tags attached into their original packaging to ensure they are protected during transit.
- 3.Ship It Back
Print the prepaid shipping label provided through our portal and drop your package off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned items, we will process your refund or ship out your new exchange within 5-7 business days.